Big picture training

How we maintain our standards

National Decorators has succeeded in recent years thanks to the strength of our team culture and the company-wide commitment to the highest of standards.

That’s why we make certain our painting teams are trained in both technical skill and customer service and why we always set suitably high presentation and communication benchmarks. Everyone here must understand how the small details affect the big picture if we want our reputation to continue to grow.

For a peek behind the scenes of our staff training check out our new policy video here.

Ben Waite

Ben Waite

Ben has had vast experience in the painting and industrial coatings industry. Having left school to work in the family business has meant that his experience has been learnt from the ground up. Training of teams today is a large focus for Ben, and something he believes sets National Decorators team apart from the rest. Ben has worked in the waterproofing/ industrial flooring sector for many years which gave vast knowledge to the technical coatings industry.Having been head foreman on jobs of over 5000 man hours, he currently manages over 5000 man hours every month from an operations manager’s role.
Ben has managed the Health and Safety division of the company for 5 years now along with our consultants, and is delighted at our result of 96% on the AppCon contractor database. Along with this National Decorators also successfully passed ACC secondary assessment audit.
Ben enjoys working closely with clients to understand their needs and timeframes to deliver a great result on time and in a professional manner. He loves working with the National Decorators team to inspire the members to excel, live happy lives and in turn please the great clients we work with every day
Ben Waite

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